Honest pricing, nothing hidden.
One monthly subscription covers your Care Manager, the emergency service, and everything listed in your plan. Anything extra is priced below, in the open, before you ever spend a rupee.
Choose the plan that fits your family
No joining fee. No lock-in. Change or cancel any time — just call your Care Manager.
For parents who are independent, but want a safety net in place.
- Daily wellness phone call
- 2 doctor video consultations / month
- 24×7 SOS emergency button
- Monthly visit from Care Manager
- Family app access
For parents managing a health condition, or living on their own.
- Everything in Essential
- 4 hours of caregiver visits / week
- Dedicated Care Manager
- Home safety sensors (door, motion, medicine box)
- Prescription delivery arranged
For full daily support and the fastest emergency response.
- Everything in Plus
- 12 hours of caregiver visits / week
- Daily companion visit
- Priority emergency response (15-minute target)
- Yearly full health check-up
Every plan, compared honestly
All three plans include the SOS emergency service and a Care Manager. Here is exactly where they differ.
| What's included | Essential ₹3,500/mo | Plus ₹7,500/mo | Premium ₹15,000/mo |
|---|---|---|---|
| Daily wellness phone call | ✓ | ✓ | ✓ |
| 24×7 SOS button & emergency desk | ✓ | ✓ | ✓ |
| Doctor video consultations | 2 / month | 4 / month | Unlimited |
| Caregiver visits | — | 4 hours / week | 12 hours / week |
| Care Manager | Shared, monthly home visit | Dedicated, fortnightly visit | Dedicated, weekly visit |
| Home safety sensors | — | ✓ | ✓ |
| Prescription delivery arranged | — | ✓ | ✓ |
| Daily companion visit | — | — | ✓ |
| Ambulance response target | 30 minutes | 20 minutes | 15 minutes |
| Yearly full health check-up | — | — | ✓ |
| Weekly video update for family abroad | Add-on | ✓ | ✓ |
Extra help, priced in the open
Need more than your plan includes some weeks? Add it by the hour or by the visit. You approve every extra before it is booked, and it appears as its own line on your bill.
Extra caregiver hours
₹450–650 / hour
Depending on the level of care needed. Same trained, verified caregivers — usually the ones your parents already know.
Doctor home visit
₹1,500–3,000 / visit
A general physician or specialist at your parents' home. The range depends on the doctor and the hour — we confirm the exact fee before booking.
Physiotherapy at home
₹800 / visit
A qualified physiotherapist, at home, on a schedule that suits your parents. Progress notes shared with the family after each session.
What is not included
Hidden costs destroy trust, so here is the whole list. These are third-party costs we arrange for you but never mark up — you pay the actual bill, and we share every receipt.
- •Medicines and pharmacy bills — billed at the chemist's printed price.
- •Hospital and diagnostic fees — paid directly to the hospital or lab.
- •Ambulance charges — the operator's standard fare; we negotiate rates but the cost is yours.
- •Live-in or overnight care — quoted separately if your parents ever need it.
Billing and cancellation, in plain words
How does billing work? +
You are billed once a month, in advance, on the date you joined. Pay by card, UPI, or bank transfer in India — or in US Dollars, UK Pounds, or UAE Dirhams from abroad. Extras from that month appear as separate lines on the same bill.
Can I cancel any time? +
Yes. Call your Care Manager or email us — no forms, no notice period beyond the current month. Your plan runs to the end of the month you have paid for, and nothing renews after that. The SOS equipment is collected and no charge is made for it.
Can I change plans mid-month? +
Yes. Upgrades take effect immediately and the difference is pro-rated. Downgrades take effect from your next billing date.
Is there a joining fee or deposit? +
No joining fee. There is a fully refundable deposit of ₹2,000 for the SOS equipment, returned when it comes back to us in working order.
More questions? See the full FAQ or talk to us.
Every bill has been exactly what they said it would be. In two years, not one surprise.— Daughter of a Care Essential family, Dubai
Tell us about your parents — we'll tell you honestly what they need.
A free 20-minute call. If Care Essential is enough, we will say so.